Studio Policies

RESERVATIONS

We recommend reserving your group classes online so that you are guaranteed a spot in class. You may also call, reserve in person, or walk-in. We are unable to guarantee walk-in spots. Reservations can be made online up to thirty minutes before class. A credit card is needed to secure your reservation and you will be responsible for late cancels and no shows.

CANCELLATION POLICY

We understand schedules get busy and things come up. However, in order to ensure a fair opportunity for all, we will be enforcing these policies in order to continue offering our clients the best service and a fair and seamless check-in process.

Group classes require a 6 hour cancellation policy. If you do not cancel in this time frame you will be charged a $10 late fee.

Equipment group classes require a 6 hour cancellation policy. If you do not cancel in this time frame you will be charged a $20 late fee.

Privates require a 12 hour cancellation policy. If you do not cancel in this time frame you will forfeit your entire session.

ROLLOVER POLICY

If your class pass has expired you may buy another package of the same or higher value and we will roll over your expired classes into your new expiration date.

TRANSFER POLICY

If you are moving or have gotten injured we will allow you to transfer your remaining time or classes to a friend - current expiration dates will apply. We will not be able to extend class passes and unlimited month options.

NEW TO THE STUDIO

We recommend pre-registering online. If you are unable to do so, then please arrive 15 minutes early to orient yourself with the studio, fill out new client paperwork, and speak with the instructor about previous injuries and/or restraints. New clients will not be allowed to enter the class after 5 minutes from the start time.

For courtesy and safety reasons, clients are not allowed to enter classes after 10 minutes from the start time.

For the comfort level of all participants, we recommend capri or long workout pants and full length tops for women and shorts to the knees for men.

There are no cell phones allowed in class. Lockers are located outside the studio where you may lock your personal belongings. Clients must bring their own locks. Dancers Shape is not responsible for lost or stolen items.

Prices, classes, and instructor assignments are subject to change without notice.

MERCHANDISE RETURN POLICY

Dancers Shape is a licensed retailer for fitness clothing lines Splits 59, Lucy and Fitfit activewear. Feel free to stop by, and try on the hottest styles of the season!

All sale items are final. Exchanges and returns will be accepted on full priced merchandise within 14 days if unworn, with tags attached and presented with a receipt.

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