Studio Policies

RESERVATIONS +

We recommend reserving your group classes online so that you are guaranteed a spot in class. You may also call, reserve in person, or walk-in. We are unable to guarantee walk-in spots. Reservations can be made online up to thirty minutes before class. A credit card is needed to secure your reservation and you will be responsible for late cancels and no shows.

CANCELLATION POLICY +

We understand schedules get busy and things come up. However, in order to ensure a fair opportunity for all, we will be enforcing these policies in order to continue offering our clients the best service and a fair and seamless check-in process.

Group classes require a 6 hour cancellation policy. If you do not cancel in this time frame you will be charged a $10 late fee.

Equipment group classes require a 6 hour cancellation policy. If you do not cancel in this time frame you will be charged a $20 late fee.

Privates require a 12 hour cancellation policy. If you do not cancel in this time frame you will forfeit your entire session.

ROLLOVER POLICY +

If your class pass has expired you may buy another package of the same or higher value and we will roll over your expired classes into your new expiration date.

TRANSFER POLICY + 

If you are moving or have gotten injured we will allow you to transfer your remaining time or classes to a friend - current expiration dates will apply. We will not be able to extend class passes and unlimited month options.

NEW TO THE STUDIO +

We recommend pre-registering online. If you are unable to do so, then please arrive 15 minutes early to orient yourself with the studio, fill out new client paperwork, and speak with the instructor about previous injuries and/or restraints. New clients will not be allowed to enter the class after 5 minutes from the start time. For courtesy and safety reasons, clients are not allowed to enter classes after 10 minutes from the start time.

What to wear in:

  • Barre, Pilates, & Yoga Classes - wear clothing that is comfortable and easy to move in, like yoga pants and tops. It is helpful for teachers to see body alignment to properly adjust positions for the most effective and safe workout. You may be barefoot or wear gripper socks.
  • Cardio & Cardio Dance Classes - wear comfortable clothing you can move in and bring your tennis shoes.
  • Community Spin Classes - For safety, wear fitted leggings, capris, or shorts. Loose and flared athletic pants can get caught in the bike pedals. If you own your own spin shoes bring them. Our pedals are SPD and Look compatible. If you do not own your own spin shoes then we have select sizes on a first come first serve basis. If this is your first spin class, please come 15 minutes early to be properly and safely set up on the bike.
  • Studio Etiquette: No open containers are allowed in the studios - water bottles with screw on lids only. If you forget your water bottle, you may purchase one at the front desk.

No cell phones allowed in the classrooms. Lockers are located outside the studio where you may lock your personal belongings. Please no personal items inside the studio area. Clients must bring their own locks. Dancers Shape is not responsible for lost or stolen items. Prices, classes, and instructor assignments are subject to change without notice.

MERCHANDISE RETURN POLICY +

Dancers Shape is a licensed retailer for fitness clothing lines Splits 59, Lucy and Fitfit activewear. Feel free to stop by, and try on the hottest styles of the season!

All sale items are final. Exchanges and returns will be accepted on full priced merchandise within 14 days if unworn, with tags attached and presented with a receipt.